Welcome to Pasar Jasa, the ultimate marketplace for professional services in Indonesia! Whether you're looking to grow your business or streamline operations, Pasar Jasa is here to connect you with trusted professionals across a wide range of services.

Getting started

Here’s how to get started on your journey with Pasar Jasa:

• Click on the ‘sign up’ button (top right of screen) and complete the short form.
• Verify your email address - it’s quick and secure.
• Click on your profile icon (top right of screen) then ‘profile settings’. Here you can set your preferences and contact details.
• Start browsing services to find the right professional for your needs.

Platform features

Pasar Jasa was designed to make your experience seamless. Here’s what you can do:

• Browse and search for services across various categories.
• Compare service providers based on their profiles, experience, and pricing
• Chat with professionals directly through our secure messaging system.
• Rate and review professionals after each completed job.

Engage a service provider

Once you've found the services you need, it's time to engage the provider:

• Send inquiries: Chat with the service provider to address any questions or specific requirements you have.
• Negotiate terms: Discuss and negotiate terms to ensure both parties are clear on deliverables, timelines, and pricing.
• Do a deal: Once you're happy with everything, book the service and attend to payment.

Payment

Here’s how our secure payments system works:

• You request a service booking, and the professional accepts.
• You make payment in full before the service begins.
• Payment is held in escrow and released only after you confirm the job is complete.
• You’ll receive a receipt by email at your registered address.

Customers pay a small, fixed fee (IDR99,400) regardless of transaction size. You’ll find our competitors charge commissions of 10%, 15%, or even 20% making them more expensive for any transaction of IDR 1 million or more.

Best practices

Want to ensure smooth service? Here’s how:

• Be clear and specific when describing your needs.
• Respond promptly to messages and confirmations.
• Prepare any necessary materials or information before the job starts.
• Leave feedback to help others and support great professionals.

As you continue to use Pasar Jasa, you'll see your business grow. Consider:

• expanding services: engaging additional services to support different aspects of your business.
• building relationships: developing long-term relationships with trusted service providers for ongoing support.
• staying updated: keeping your profile and service needs up-to-date to reflect your business's growth and changing requirements.

Trust and safety

Your safety is our priority. We:

• Verify users to keep the platform secure.
• Protect your data with industry-standard security.
• Investigate disputes fairly and quickly.

Support and contact

Need help? We’re here for you: reach out to us at service@pasarjasa.id

Here are some frequently asked questions to help you get started and make the most of your experience on our platform.

1. What is Pasar Jasa?
   Pasar Jasa is a professional services marketplace designed to connect small and medium-sized enterprises (SMEs) in Indonesia with top-notch professionals. Our platform aims to democratize access to professional services, ensuring transparency, trust, and efficiency.

2. What services can I find on Pasar Jasa?
   Pasar Jasa is currently focussed on accounting, finance, and tax services. Please let us know if you would like to see other types of professional services listed on our platform.

3. How do I select the right service provider?
   Selecting the right service provider is simple. Use our search and filter features to find providers that match your needs. Check out reviews and ratings from other businesses, compare profiles, and reach out to providers with any questions or specific requirements.

4. What if there's a dispute with a service provider?
   We have a dispute resolution system in place. If a dispute arises, you and the provider can submit statements and supporting documents. A human adjudicator will mediate and make a final decision to resolve the issue.

5. How can I build trust with service providers?
   Building trust is crucial. Ensure your business profile is detailed and accurate, communicate clearly and promptly, and provide feedback after completing projects. Consistency and professionalism go a long way in building strong relationships.

6. Can I update my profile?
   Absolutely! You can update your profile at any time. Keep your information current to reflect your latest requirements and business growth.

7. How do I handle feedback and reviews?
   Feedback is essential for improving your experience on Pasar Jasa. After completing a project, leave a review for the service provider and they'll do the same for you. Use the feedback you receive to make informed decisions and improve future engagements.

If there is anything else you want or need to know, feel free to reach out to us at service@pasarjasa.id. We’re here to help you thrive.